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LOFT 2012 brochure
As seen on 60 min makeover

"All prices stated are
net of VAT at the
current rate"

FAQ

How do I order from Loft Interiors?

There are many ways to order from us: You can call Loft Interiors on Free-phone 0800 15 77 322 or local rate 0161 872 2363. You can email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Or Free-fax us 0800 15 77 323. Or you can order online at www.loft-interiors.co.uk.

Are there any hidden costs when buying from Loft Interiors?

There are no hidden costs what so ever. The prices stated on the web site include delivery, assembly of the furniture, installation, professional home staging, dressing of property (where applicable), recycling of all packaging, a thorough vacuum after installation, and key pick up and drop off.

*Delivery is free within Greater Manchester, there may be a delivery fee outside this area dependant on location and order – please call us for details.

What happens next after I have placed my order?

Loft Interiors will get in touch with you by your preferred means of contact (phone/ email). We will confirm the address and delivery items, access arrangements, and take payment (where applicable) and will then arrange the delivery date and time with you. For full details on delivery please see the ordering and delivery section of the website via the home page.

What do I have to do once I have placed my order?

Sit back and relax in confidence that you have purchased a superior furnishing solution from one of the UK's leading furniture suppliers.

Can Loft Interiors arrange access to the property or does somebody need to sign for the goods?

You, the customer, have the choice. If you would like to be there to receive the goods that is great. However, if, like many of our customers, have bought an investment property and you do not live in the area or you simply haven't got time to waste waiting for furniture to be delivered, just let us know where we can collect keys from and we will do the rest. We can collect keys from your letting agent/ contractor and will then return them after the job is complete.

What happens if Loft Interiors cannot gain access on the day of installation?

If Loft Interiors cannot gain access on the day of installation through no fault of the company or the installers there may be a fee payable, this will depend on the location and size of order. If you are worried that access may be a problem, please let us know immediately.

Can I return goods?

Yes. If you are not happy with your goods just simply call one of our after sales team on 0800 15 77 322 to discuss your options.

Does the furniture come with a guarantee?

All of our furniture comes with a 6 month guarantee. If you have any manufacturing problems within the first 12 months of purchasing your goods then please call one of our after sales team to discuss your options. Does the furniture come with a guarantee? All of our furniture comes with a 6 month guarantee. If you have any manufacturing problems within the first 12 months of purchasing your goods then please call one of our after sales team to discuss your options.

Will the furniture be assembled?

Yes, all the furniture we provide is assembled at our warehouse (except for items such as beds and 3 door wardrobes, these are assembled on site due to space restrictions when delivered assembled.

Who builds the furniture that is installed?

For the items of furniture that are built prior to installation, we have a dedicated team that has been building furniture to an exceptional standard for over 25 years. Once built, the items of furniture are heavily packaged in bubble wrap and cardboard to ensure its safe arrival.

For the items of furniture that are built on site, all of our installers are trained to the same high standard in building all of the furniture we supply.

If I have a query or question what do I do?

Please call one of our team on 0800 15 77 322 with any query or question and we will endeavour to resolve it for you. Alternatively you can e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Where does Loft Interiors source there furniture from?

Loft Interiors use UK and European manufacturers where ever possible as we feel the standard of furniture is superior and using companies in or close to the UK goes a long way to reducing our carbon footprint.

What is the quality of furniture like?

Only the highest quality of furniture passes the strict guidelines Loft Interiors adheres to when procuring products. As we specialise in furnishing residential property within the lettings market, our furniture has to be able to stand the test of time in this robust and demanding sector of the property industry.

What are the benefits of renting furniture?

Renting furniture is the best way to furnish a property with maximum flexibility and minimum up front expenditure. Clients that currently work with LOFT include:

  • Relocation Professionals -keen to avoid expensive hotel accomodation. LOFT is a member of The Association of Relocation Professionals
  • Developers / Property Agents - Dressing properties for sale using our bespoke service.
  • Insurance Companies - Working to provide emergency furniture.
  • Investors / Landlords - wanting to avoid up front expenditure and also have maximum operational flexibility.

Renting furniture also has tax advantages; the cost can be treated as an expense rather than a capital purchase.

What is Bonded Leather?

Bonded Leather

In some ways explaining what bonded leather is can be the same as describing the difference between ground beef and steak. The material is leather that is "left over" or otherwise not in its original form, pressed together and adhered to other leather via a bonding agent. This type of leather, sometimes referred to as reconstituted leather, is an alternative to what is known as genuine leather, which are whole pieces of animal hide.

Some may confuse bonded leather with artificial leather or synthetic leather, which should not be done. In some cases, a bonded leather product is 100 percent leather. In other cases, such as bonded leather upholstery, there could be as little as 17 percent leather in the product. Those looking at bonded leather should understand this is an option that does include real leather. Some may appreciate that fact, while others may not.

The difference between bonded leather and genuine leather, in terms of quality and looks, can be hard to see. If it is done properly, the grains and textures of bonded leather should look very close to that of genuine leather. In some cases, the only different may be that the texture of the bonded leather may not be quite as pronounced as that of natural-grained genuine leather. The function, smell, and overall appearance remains much the same, however.